Dancers,

After multiple times of replicating the issue, we were unable to experience the same problem.

However, we would like to inform you that to resolve this issue on your end, please kindly do the following troubleshooting steps:

- Repatch the game

- After applying the repatch, please do not launch the game first.

- Restart your PC

- After Restarting your PC, please kindly try to login to the game first and see if you can login normally.

If ever after applying all these steps, please kindly notify us.

Thank you for your support!